Refund Policy
At Manly Moda, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes a return is necessary. Below are the details regarding our refund policy:
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be returned within 30 days of the purchase date.
- The item must be in its original condition, unworn, and with all tags attached.
- Items marked as final sale cannot be returned or exchanged.
How to Initiate a Return
If you wish to return an item, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization.
- Pack the item securely in its original packaging, including all tags and accessories.
- Ship your return to the following address:
- Returns Department
123 Fashion Ave, Suite 200
Chicago, IL 60601, USA
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Exchanges
If you would like to exchange an item for a different size or color, please indicate this in your return request. We will do our best to accommodate your exchange based on stock availability.
Questions?
If you have any questions regarding our refund policy, please contact us at [email protected]. We are here to help you!
Thank you for shopping with Manly Moda, where style meets sophistication!